Order/Refund Policy

DownTown Pizza has a strict No-Refund Policy for any order Online or In Store; with the following exceptions:

  1. You call to cancel the order and it has not been started yet. In this case we will issue a chargeback to your card if it was already pre-paid.
  2. Approved by management

We appreciate your business and understanding of our policy.

– – DownTown Pizza